Privacy PolicyEffective Date: January 23, 2026
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
1. Information We CollectWhen you fill out our contact form, we may collect the following information:
• Title
• Name
• Email address
• Phone number
• Company / affiliation
• Subject and message details related to your inquiry
All information is provided voluntarily by you.
2. How We Use Your InformationWe use the information provided via the contact form solely for the following purposes:
• To respond to your specific inquiry or request
• To provide customer support
• To maintain a record of our correspondence
We do not use your contact form details for marketing newsletters or promotional communications unless you have explicitly opted in via a separate consent mechanism.
3. Data Storage and SecurityWe take the security of your personal information seriously. Your information is stored on our secure systems and/or via trusted email service providers. We implement reasonable and industry-standard technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or loss.
4. Sharing Your InformationWe do not sell, trade, or rent your personal information to third parties.
We may share your information only with trusted service providers who assist us in operating our website or handling communications (such as hosting or email service providers), provided that they are contractually obligated to keep such information confidential and secure.
Notwithstanding the above, we may disclose your personal information without your
consent when:
- Required by applicable laws, regulations, or legal processes
- Requested by courts, law enforcement agencies, or regulatory authorities
- Necessary to protect rights, property, safety, or to prevent fraud or illegal activities
We will disclose only the information necessary to fulfill such legal obligations.
5. Data RetentionWe retain personal information submitted through our contact form only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with applicable laws and regulations. Once no longer necessary, the data will be securely deleted or anonymized.
6. Your RightsDepending on your location and applicable data protection laws, you may have the right to:
• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent for us to contact you
To exercise these rights, please contact us at:
dmc@setouchi-bc.co.jp
7. Cookies and Similar TechnologiesOur website may use cookies or similar technologies to ensure proper functionality and improve user experience. Cookies do not typically collect information that directly identifies you.
You may control or disable cookies through your browser settings; however, please note that some features of the website may not function properly if cookies are disabled.
8. International Data TransfersDepending on how our website and communication systems are operated, your personal information may be transferred to or processed in countries outside your country of residence, including Japan.
In such cases, we will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
9. Children’s PrivacyOur website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from minors.
If you believe that a child has provided us with personal information without appropriate consent, please contact us, and we will take steps to delete such information promptly.
10. Data Breach ResponseIn the event of a data breach that is likely to result in a risk to individuals’ rights or interests, we will take appropriate measures in accordance with applicable laws, including investigating the incident, mitigating any potential harm, and notifying relevant authorities and affected individuals where required.
11. Complaints and InquiriesIf you have any concerns or complaints regarding the handling of your personal information, please contact us using the details below. We will make reasonable efforts to respond promptly and address your concerns.
dmc@setouchi-bc.co.jp
12. Governing LawThis Privacy Policy is governed by and construed in accordance with the laws of Japan, including the Act on the Protection of Personal Information (APPI).
13. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Business Operator:Setouchi Brand Corporation
Registered Address:10-3 Motomachi, Naka-ku, Hiroshima-shi, Hiroshima, Japan
